Citi Thank You Points

Manage a Citi ThankYou member account online at www.thankyou.com. ThankYou Rewards is one of the world’s largest rewards programs.Using the program allows you to earn points in several different ways and then conveniently combine them! Earn points with a credit card or checking account and combine them to get rewards faster. There’s no other program quite like Thank You!

Earn your own personal stash of Points by making a purchase with your eligible Citi credit card and for banking with Citibank with an enrolled consumer checking account. Points can also be earned by having qualifying products and services linked to an enrolled Citibank consumer checking account such as Auto Save, Savings/Money Market, Mortgage, Home Equity Line/Loan, Personal Installment Loan, and Custom Credit Line. In short, customers earn points for just doing the normal things they do. ThankYou.com is Citi’s way of saying “Thanks for being a great customer!”

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Reward everyday with ThankYou

Once enrolled, click the “Sign On” button on the top-right of the website, and use the same username and password of the eligible account. For customers without a username and password, click “Register your Citi credit card or checking account” on the left side of the page and follow the online setup process. Once signed on, just click the icon next to “Welcome to ThankYou Rewards” on the top-left, then click My Citi Accounts.

In the My Account section, users can:

  • View Points Summary
  • Update personal information
  • View and consolidate Accounts
  • See current or past orders for rewards
  • Read messages in “Recommended For You”
  • Enter a Promotional Code
  • And more!

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For most participating accounts there is no fee to enroll in Rewards. However, in order for you to earn Points through a Citi Corporate Travel & Entertainment Card, users must enroll in the Citi Corporate Card Rewards Program, which does have an annual enrollment fee. Please see the Citi Corporate Card Rewards Program terms and conditions for additional details.

For additional assistance with an account, please contact a ThankYou representative at 1-800-THANKYOU (1-800-842-6596). Representatives are available Monday to Friday, 8 a.m. to 1 a.m. ET, and Saturday and Sunday, 9 a.m. to 9 p.m. ET. If calling from outside the US, please call collect at 859-283-8016.

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