Tone Excel Prepaid

Access a Tone Excel prepaid mobile account at www.toneexcel.com. Make calls to anyone, anywhere, and at anytime with a Tone Excel SIM card. Tone Excel is not a regular prepaid phone service because it helps its users earn a passive income with every friend they refer.

ToneExcel.com strives to offer all mobile phone users an opportunity to generate passive income, enabling them to face the rising cost of living and to achieve financial freedom. Every time a referred user tops up their account, the person who referred them gets a percentage of that top-up value. Also, just for being a ToneExcel customer and making qualifying transactions, users are entered into contests to win prizes, from cash to cars!

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Register for a new account by purchasing a ToneExcel SIM card from a service center. Fill out the official registration form and submit it to the service center or HQ via e-mail or fax. Applicants will need to provide personal information such as name, NRIC/Passport number, and address, as well as contact information such as phone number and e-mail. Wait for confirmation, and that’s it! Log into an account anytime by going to ToneExcel.com and clicking the User Login link and entering the username and password associated with the account.

Logging onto ToneExcel

Once logged into Tone Excel, users can:

  • Check current plan
  • See network and statement history
  • Update personal information
  • Change password
  • Check commissions
  • Top up current account
  • And more!

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To recover a lost account username, or for additional help with an account, please contact customer service at 010-5000969 or e-mail hq.care@tonegroup.net. Customer service representatives are available from 8 a.m. to 10 p.m. daily. Tone Group HQ is located at B-G-1, Jalan 3/149E, Taman Sri Endah, Bangunan Endah Promenade, Bandar Baru Sri Petaling, 57000 Sri Petaling, Kuala Lumpur. Hours of operation are: weekdays, 9 a.m. to 6 p.m, and Sunday, 1 p.m. to 6 p.m. Fax: 03-9055 3824

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